Here are some frequently asked questions related to giving. If you need more information or assistance, please contact Chief Financial Officer Jane Balbirnie at 704-543-7677 x 1046.
Can I schedule recurring contributions?
Yes, you can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly, or yearly. You can set up as many schedules as you would like, so it is possible to give in more than one monthly or weekly schedule.
Will I still receive a contribution statement?
Yes, we will mail your year-end giving statement directly to your home address in January for your tax purposes. To receive your tax statement electronically, 2020 Electronic Tax Statements for Charitable Contributions .
What if I change credit cards or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at anytime, including the credit card, date, frequency and amount.
Is online giving secure?
We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.